Beam ECommerce FAQs

We have answered everything. If you don't see an answer to your question, you can send us an email from our contact form.

General FAQ

No, BeamCommerce is not a DIY type of software. Our solution is designed to help businesses streamline their operations and improve customer service through a range of features and Development to get maximum Output

Yes, BeamCommerce comes pre-built with integration for major payment gateway providers, however, if you have a preferred provider, we can integrate that for you as well.

While you can use your own payment gateway provider, it is recommended to work with our team for integration as our team has experience in integrating with a variety of providers and can ensure a smooth setup process.

The cost for integration may vary depending on the payment gateway provider you choose, but our team will provide a detailed quote and explain any additional costs before proceeding.

BeamCommerce offers a fully managed ecommerce solution that is tailored to the specific needs of your business. Unlike other platforms that may require extensive technical knowledge or additional resources to set up and maintain, BeamCommerce provides a seamless and efficient experience from start to finish. Our platform is designed to be easy to use, yet powerful enough to handle complex business requirements.

BeamCommerce is designed to be highly scalable, allowing you to easily expand your online store as your business grows. Whether you're just starting out or you're an established business looking to scale up, our platform has the tools and resources you need to succeed.

As a business owner, you have enough on your plate without having to worry about managing a complex e-commerce platform. With a fully managed platform like BeamCommerce, you can rest easy knowing that our team of experts will handle all aspects of your online store, from design and development to security and maintenance. This not only saves you time and resources, but also ensures that your store is always up-to-date with the latest features and technologies. Plus, our pricing is often more economical than having to find and hire separate developers to design and maintain custom plugins on a DIY platform like Shopify. At BeamCommerce, we understand the importance of simplifying e-commerce for our customers, so you can focus on growing your business.

At BeamInnovate, we understand that every business is unique and has different needs. That's why we offer extensive integration capabilities with BeamCommerce. Whether you need to integrate with a specific payment gateway provider, or with your existing CRM system, we can make it happen. Our platform is designed to be flexible and adaptable to your needs, making it easy for you to run your business the way you want to. With BeamCommerce, it's not just about providing a cold service, it's about building a partnership with our customers to help them succeed.

Support FAQ

Yes, Beam Commerce offers customer support via phone, email, and live chat to help you with any questions or issues that may arise.

The self-service feature in BeamCommerce allows customers to find answers to their questions and resolve issues on their own, without the need to contact customer support. This can be done through a knowledgebase, which is a collection of frequently asked questions and their answers.

Yes, you can submit feedback or suggestions for the knowledgebase in the self-service portal. The company is always looking for ways to improve the platform and welcomes feedback from its customers.

The BeamCommerce knowledgebase contains a wide range of information, including instructions on how to use the platform, troubleshooting guides, and best practices for different features. It also includes information about company's policies and procedures.

Technical FAQ

Beam Commerce offers a wide range of customization options, including the ability to edit the HTML and CSS of your online store, as well as the ability to add custom code.

Beam Commerce is built on a secure, scalable infrastructure and includes features such as SSL encryption and fraud detection to ensure the safety and security of your business and customers.

Features FAQ

Beam Commerce is a comprehensive e-commerce platform by BeamInnovate that enables businesses to set up and manage their online stores with ease.

Beam Commerce offers a wide range of features and tools, including inventory management, order management, and shipping and tax calculations, that are designed to streamline the e-commerce process for businesses. Additionally, our platform is highly customizable, allowing businesses to tailor it to their specific needs.

Yes, Beam Commerce supports sales on multiple marketplaces, including Amazon, Flipkart(India), eBay, and Etsy, as well as on your own website.

Beam Commerce includes built-in support for shipping and tax calculations, so businesses can easily set up and manage their shipping options and tax rates.

Yes, Beam Commerce supports the sale of digital products, such as e-books, music, and software.

Beam Commerce seamlessly integrates with accounting softwares, CRMs, POS, ERP.