Survey Management
when view matters
Beam CRM's survey feature allows businesses to gather feedback from their customers, which can be used to improve products, services, and overall customer experience. This feature allows businesses to create custom surveys, send them out to specific groups of customers, and track the responses.
With Surveys You can do
Net Promoter Score (NPS) Surveys
This type of survey measures customer loyalty and satisfaction by asking customers how likely they are to recommend a product or service to others.
Customer Feedback Surveys
This type of survey helps businesses to understand what customers like and dislike about their products or services.
Post-purchase Surveys
This type of survey helps businesses to understand how customers feel about their purchase, and how satisfied they are with their experience.
Exit Surveys
This type of survey helps businesses to understand why customers are leaving, and what improvements can be made to retain them in the future.
